Teka dishwasher racks rusted quickly after purchase — How can I request free replacement parts?

If your Teka dishwasher racks rusted quickly after purchase and you want free replacement parts;

Check your warranty first;

• Find the purchase date + receipt
• Most dishwashers have a 1–2 year warranty on parts
• Rusting soon after purchase usually qualifies as a defect

Take clear evidence;

• Take photos of:
– Rust spots close up
– Full rack
– Serial/model number label
• Note when you first noticed the rust

Contact Teka Authorized Service / Support;

• State clearly:
– Racks rusted prematurely
– They should be covered under warranty
• Provide:
– Model & serial number
– Purchase date
– Photos of rust
• Ask them to:
– Replace the rusted racks for free
– Provide a service appointment or parts shipment

If they ask for extra proof;

• Include purchase receipt photo
• If bought from a retailer, include order number

If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.