I purchased the Teka NFE1420 refrigerator in October 2013 in Istanbul, and since the day I bought it, I have constantly faced different malfunctions and problems, leaving me frustrated. In particular, the products in the freezer section often spoil. For about a year now, there has also been water leakage from the bottom of the refrigerator, and the issue has only worsened over time. Because of this leakage, the bottom of my kitchen cabinet has cracked and swollen. A year ago, I called for service due to a fan malfunction, and the fan was replaced; at that time, I also reported the water leakage problem, but they could not find the cause. Additionally, the upper fan and freezer functions also broke down and were replaced by the service team at my expense. Even though my warranty period has expired, I am tired of constantly paying for service fees. I am absolutely dissatisfied with Teka products, especially this series, and I believe these are manufacturing-related defects. I request that my product be repaired free of charge. I will create another service request on Monday, and I ask that my issue be resolved urgently and permanently.
About 15 days ago, I noticed frost buildup inside the rear section of my Beko D70506N refrigerator, so I contacted customer service to request repair service. The technician instructed me to unplug the unit for 48 hours and then resume using it, advising me to call again if the problem persisted. On...
I purchased an Arçelik refrigerator in 2019, and before reaching its fifth year, it started leaking water from the corners (bottom freezer model). Shortly after, the upper section stopped cooling. While I was away, the freezer completely defrosted, ruining all my food. I called Arçelik service, and...
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The Arçelik refrigerator I purchased in April 2020 broke down in June 2025 without any user error. The technician from the authorized service stated that there was likely a pipe crack and gas leak in the rear body. However, despite this diagnosis, no written service report was provided. Moreover, I ...
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