Teka service won’t supply oven parts — How can I find parts or escalate support?

If Teka service won’t supply oven parts and you want to get parts or escalate support;

Confirm the exact part you need;

• Take a photo of the part and model/serial tag on the oven
• Note the part number if visible
• Write down the exact oven model

Check warranty and coverage;

• Find your purchase date + receipt
• If under warranty, parts should be supplied by Teka service
• If they refuse, ask for a written reason

Escalate Teka support;

• Ask for a regional supervisor or service manager
• Email corporate Teka support + local service center
• Include:
– Model + serial
– Part photo
– Reason you need part
– Any safety/usage concerns
• Ask for:
– Part availability
– ETA
– Written response

If you’re still blocked;

Consider posting a complaint on Xolvie to push for resolution and warn others.