Teka oven stopped working and service is slow — How can I get faster repair help?

I am experiencing a serious problem with my Teka built-in oven in Yalova, Turkey, due to the inability to supply a spare part, which has left me unable to use the product for 5 weeks. The part in question is the commutator for 9 programs. The process has been initiated in my name, Orhan T***, and my...

My Teka HS-605 built-in oven has had a heating element (resistance) failure for approximately one month. Because the heating element was not working, I contacted Teka’s authorized service, and the service team came to my home to inspect the appliance. I informed them that I suspected a heating eleme...

On December 27, 2023, we purchased a Teka built-in oven as a gift for my grandmother. While the oven was still under warranty, rust began forming inside the interior cavity, but due to her age, she was unable to notice the issue at the time. By the time we discovered the problem, the warranty period...

I called the technical service due to a smell coming from my Teka built-in oven. They informed me that the heating element and a part called the commutator needed to be replaced, saying the insulation was damaged. They also promised that the oven would be serviced and cleaned to look as good as new....

Dear Xolvie Team, I am writing to express my dissatisfaction with the recent service I received for my Teka range hood. Despite multiple follow-ups, the problem persists, and I have not received any satisfactory assistance. I expected better service from a reputed brand like Teka. I request that thi...

On September 13th, I contacted Teka customer service to get the authorized service number for Mugla-Mentese. I called the authorized service and reported that one burner on the hob was not working. I sent a photo of the label with the serial number. They said they would schedule a service and closed...

Because the seller, service, and customer support for Teka products haven't been taking things seriously, it's been causing some problems. I bought three built-in ovens, a hood, and a set of cooktops from Teka. A courier brought me the products. Because the kitchen construction was scheduled for a l...

I have Teka appliances that are already installed. The cooktop, hood, and oven are all broken. In January, something went wrong, so I reached out to the only service available in my city. The repair person came and told me that there was a problem with the control panel of the hood and oven because ...

About a year and a half ago, I purchased a Teka induction cooktop. The cooktop stopped working, and then smoke started coming out of it, and it broke. Because it was still covered by warranty, I called for service right away. When the service people came, they told me that they would probably replac...

In our new house, we have a Teka electric stove that we're using. We just moved in. During the first week, when someone put a hot pan on the glass, it broke by itself, and a crack went all the way to three sides. A piece of the glass broke off. We reached out to the service, and they said they'll co...