Teka installer made unsafe electrical setup — How can I make Teka fix the installation?

If a Teka installer made an unsafe electrical setup and you want Teka to fix it properly;

Act for safety first;

• If wiring looks exposed, loose, or overheating — stop using the appliance
• Turn off the breaker if needed
• Do not attempt DIY electrical fixes

Document everything;

• Take clear photos/videos of:
– The unsafe wiring
– Socket/outlet
– Appliance connection
• Note installation date
• Keep invoice + installer details

Contact Teka immediately;

• Call authorized service and also send an email
• State clearly:
– Installation was unsafe
– There is electrical risk
• Provide:
– Model & serial number
– Installation date
– Installer name (if known)
– Photos as attachments

Ask them to;

• Send an authorized technician urgently
• Correct installation at no cost
• Confirm in writing that it meets safety standards

If the problem remains unresolved after contacting support, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.