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TCL Authorized Service Does Not Vacuum When Installing TAC-12CHSD/XA51I  AC

Selahattin
Selahattin
TCL
July 29, 2023 11:44 AM89

I recently bought a TCL air conditioner, specifically the TAC-12CHSD/XA51I model. The installation service was scheduled for July 27, 2023. However, I noticed that the service staff didn't vacuum after installing the indoor unit during the installation process, right away inquired about it, saying something like, "Hey, shouldn't you be vacuuming it?" They responded, "No, this model includes a manufactured vacuum." alright, you're the techs. However, I ultimately chose to conduct my own investigation, and it appears that the installation was flawed! The assembly booklet provides a clear explanation of the vacuum phenomenon and highlights its significance. Due to their unreliable service, my air conditioner's lifespan been reduced and its efficiency been compromised. I've been really concerned since I discovered that the humidity and other particles in the air are not being removed from the system through vacuuming, and are instead mixing with the air conditioner's oil and compressor engine. Additionally, when the air conditioner is operating, there is an irritating gurgling noise caused by water. now what do I do? I am documenting my thoughts here for the record, and my request is straightforward: I would like a replacement outdoor unit to rectify the situation they have caused. I mean, who wants an air conditioner that isn't performing its job,? 

Selahattin
Selahattin
August 5, 2023 12:26 AM

Sure, here is the translation of the text from Turkish to English: "There is still no one calling, writing, or asking. Witness the after-sales attention of the representatives of the TCL brand in Turkey. When purchasing electrical appliances, which are already a matter of luck, at least consider this when making your purchase."

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