Tailwind Airlines 4-Hour Delay with No Communication: Poor Service and No Support

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July 21, 2024 12:25 pm
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On our return journey from Sharm El Sheikh on July 17th, our Tailwind Airlines flight was delayed by about 4 hours with no updates or communication. We were left to wait without any information, treated as if we didn’t matter at all. When booking a holiday package, you might overlook the airline, but this experience taught me a valuable lesson. If you have the option, never choose this airline, even if it's free. After reading other recent reviews, I feel even worse for those who had a more dreadful experience. Fortunately, we weren't hit as badly, but it's clear that Tailwind Airlines doesn’t care about its passengers. Let this be a warning to others. Also, during the flight, they didn’t even offer water, something I’ve never encountered before with any airline. Truly a first, and not in a good way.

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