My shipment with Sürat Kargo, tracking number 37219173262101, has not been delivered for nearly two weeks. I’m located in Sultanbeyli, Istanbul, and my package is currently at the Sancak Branch. Every day, I receive a message saying “out for delivery,” followed by another saying “you can pick it up from the branch”; then the next day, it says “in delivery” again. I’ve called customer service multiple times—spoken with them four times and submitted several complaints—but no solution has been provided. It’s unacceptable that my package has been sitting at the branch for weeks without being delivered. I purchased this item with online payment, and it was promised to be delivered by the 30th at the latest. However, it still hasn’t arrived, and when I try to pick it up from the branch, they tell me it’s out for delivery and cannot be given to me. I’ve run out of patience. I want to receive my package today and demand that this issue be resolved immediately.
My shipment with tracking number 10076492512412 sent via Sürat Kargo has not been delivered for over a day, despite being within Istanbul and only 100 meters away from the Denizköşkler Branch. Since the morning of October 17, 2025, my package has been waiting at the branch without any delivery attem...
My motorcycle bandana order placed on 22/08/2025 (tracking number: 17321916066591) has still not been delivered by Sürat Kargo. Although the delivery point was supposed to be Sultanbeyli Zambak İletişim pickup point, 20 days have passed, and despite the branch and the pickup point being only 200 met...
I recently had an issue with Sürat Kargo that has left me very upset and dissatisfied. My package was collected by the Gürsel branch on September 2nd, and the next day, it was marked as out for delivery by the Çamlıca branch. However, it wasn’t delivered, and I didn’t receive any updates. I patientl...
I've been having some trouble with my shipment (80220180711683) from Sürat Kargo. It's been stuck at their Ankara Beypazarı branch for about a week no...
I am writing regarding my shipment with tracking number 23823824122010, which was sent via Sürat Kargo to Hatay Reyhanlı. Since Saturday, the shipment status appears as “out for delivery,” but the product has still not been delivered to my address. Every day, a message is sent stating that the shipm...
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