My shipment with tracking number 15622290961392, sent via Sürat Kargo, has not been delivered to me for 5 days through the Konya Matbaacılar Branch. Although I waited at the specified address because it urgently needed to arrive as a birthday gift, the package never came, and I was not left any notice or informed in any way. When I called customer service today, I was told that the package would definitely be delivered by 6:00 PM, but no one showed up, and no explanation was given. Due to the delay of this birthday gift, I have been left in a difficult situation, and I request a prompt resolution from Sürat Kargo, along with clear communication, as this caused both a loss of time and disruption to a special occasion.
My package with tracking number 25155247960952, which was supposed to be delivered from Istanbul to Konya via Sürat Kargo, was held at the departure city’s transfer center for two days and was not delivered on the scheduled date of 26/09/2025. It still has not reached Konya. I called Sürat Kargo cus...
My standard shipment with tracking number 34847769232220, sent to me via Sürat Kargo Kadıköy Moda branch, has not been delivered for 5 days. Although the seller shipped the product quickly, Sürat Kargo has given a different excuse each day. On the first day, they said it could not be delivered on ti...
I recently had an issue with Sürat Kargo that has left me very upset and dissatisfied. My package was collected by the Gürsel branch on September 2nd, and the next day, it was marked as out for delivery by the Çamlıca branch. However, it wasn’t delivered, and I didn’t receive any updates. I patientl...
Although my shipment with tracking number 15066204218131 was dispatched on Wednesday, I received a message on Friday stating that it “could not be delivered.” When I called the Branch today (Monday), I was told that my package would definitely be delivered within the day and no later than 19:00. Bec...
My shipment with tracking number 14524222323717 arrived at the Bilecik branch 3 days ago. Since then, I have received daily messages saying it was out for delivery, but it was never delivered. Yesterday, I even received the 4-digit code required for delivery and was informed that my package was on i...
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