Sunshine Holiday Resort reservation issue

I booked a stay at Sunshine Holiday Resort to unwind after a long year, only to be completely let down. The hotel cancel...ed my reservation at the last minute, prioritizing guests with longer stays. Instead of taking responsibility, they blamed the travel agency (Tatil Sepeti) and left us stranded. I...

I booked a vacation at Sunshine Hotel Fethiye, expecting a pool-view room, as promised. Seven families in our group book...ed together, but when we arrived, the hotel failed to honor their commitments. Instead of the agreed-upon rooms, we were given attic-level rooms with walled balconies, completely d...

I booked a 5-night stay at Sunshine Holiday Resort in December for July 24-29, paying in full well in advance. However, ...on July 21, just days before my trip, they suddenly informed me that there was an issue with the hotel and forced me to accept a different hotel. They gave me no real choice—either...

I made a reservation at Sunshine Holiday Resort, but when we arrived, we were told we would be given a different room th...an the one we booked. When we objected, instead of helping us, the staff coldly responded, "Then leave if you don’t like it." That level of disrespect and lack of professionalism w...