I booked a 5-night stay at Sunshine Holiday Resort in December for July 24-29, paying in full well in advance. However, on July 21, just days before my trip, they suddenly informed me that there was an issue with the hotel and forced me to accept a different hotel. They gave me no real choice—either accept the alternative or request a refund.
This is completely unfair! They held my money for months, using it for their benefit, and then left me scrambling at the last minute. On top of that, their staff was extremely rude and disrespectful, even making offensive remarks. I demand an immediate full refund for this unacceptable experience. Has anyone else dealt with this? Sunshine Holiday Resort must be held accountable!
I made a reservation at Sunshine Holiday Resort, but when we arrived, we were told we would be given a different room than the one we booked. When we objected, instead of helping us, the staff coldly responded, "Then leave if you don’t like it." That level of disrespect and lack of professionalism w...
I booked a stay at Sunshine Holiday Resort to unwind after a long year, only to be completely let down. The hotel canceled my reservation at the last minute, prioritizing guests with longer stays. Instead of taking responsibility, they blamed the travel agency (Tatil Sepeti) and left us stranded. I...
I booked Sunshine Holiday Resort because the pictures looked amazing, but when I arrived, it was nothing like I expected. The location was far from everything, and the hotel was way below the standards of other places I had considered. I had booked it for my honeymoon, yet there was no honeymoon dec...
We chose Sunshine Holiday Resort for a family vacation, but it turned out to be a major disappointment. From the moment we arrived, the problems began. The beds were extremely uncomfortable, and the air conditioning in our room didn’t work at all—we couldn’t sleep because of the heat. When we report...
My stay at Sunshine Holiday Resort was one of the worst vacation experiences I’ve ever had. The hotel claims a 500-person capacity but had packed in over 1500 guests, making everything overcrowded and chaotic. Our room was infested with bed bugs—yes, actual bed bugs. I had to kill them myself and ev...
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