I booked a vacation at Sunshine Hotel Fethiye, expecting a pool-view room, as promised. Seven families in our group booked together, but when we arrived, the hotel failed to honor their commitments. Instead of the agreed-upon rooms, we were given attic-level rooms with walled balconies, completely different from what was advertised.
The reception staff was unhelpful, and customer service ignored our complaints. Despite informing them that we were families with children, they refused to resolve the issue. To make matters worse, there is no elevator, making it extremely difficult for families with strollers or elderly guests.
This was my first and last stay at this hotel. Completely unreliable and unprofessional management!
I booked Sunshine Holiday Resort because the pictures looked amazing, but when I arrived, it was nothing like I expected. The location was far from everything, and the hotel was way below the standards of other places I had considered. I had booked it for my honeymoon, yet there was no honeymoon dec...
We chose Sunshine Holiday Resort for a family vacation, but it turned out to be a major disappointment. From the moment we arrived, the problems began. The beds were extremely uncomfortable, and the air conditioning in our room didn’t work at all—we couldn’t sleep because of the heat. When we report...
I booked a one-night stay at Four Seasons Apart in Muğla Dalyan for my family, but the experience was a complete disappointment. The room we were given looked nothing like the photos sent to us. For a family of four, including two children, we were offered an unsanitary and unsafe attic-style room a...
I booked a stay at Sunshine Holiday Resort Fethiye through Jolly Tur. When I arrived, Jolly Tur’s representative, B Bey, contacted me and helped with check-in. However, the room had multiple issues from the start. The toilet seat was broken, and the ceiling was leaking water. While they fixed the t...
I made a reservation at Sunshine Holiday Resort, but when we arrived, we were told we would be given a different room than the one we booked. When we objected, instead of helping us, the staff coldly responded, "Then leave if you don’t like it." That level of disrespect and lack of professionalism w...
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