My SunExpress flight to Düsseldorf cost 5,400 TL. Later, when I went to cancel my ticket, they took 3,700 TL! I was promised a 90% refund—why is the cancellation fee so high? Cancelled ticket refund, please. Refund my account in full. I've never been so mistreated by a company as this deduction, appalled by your customer exploitation. It's outrageous to charge that much to cancel a ticket. You're exploiting customers for profit. Beware of SunExpress, folks. They're overcharging for cancellations and shocking customers. Warn others about this fraud. We deserve honesty and fairness, not this. Fix this, SunExpress. Return my money and reconsider your unjust cancellation policies. Just a reminder that we should prioritize client satisfaction before profit. Never underestimate the power of collective demanding consumer fairness.
I purchased a Sun Eco+ package ticket from SunExpress for a flight to Amsterdam, costing 35,943.62₺. As part of the package, I attempted to change my ticket to a Düsseldorf flight priced at 22,128₺. Instead of refunding me the difference, I was shocked to be told that I had to pay an additional 3,8...
My friends and I recently attempted to book SunExpress tickets for the İzmir-Berlin route. During the process, two of my friends were charged incorrectly. One was charged twice, and the other once, even though the transactions didn’t result in successful bookings. Despite contacting SunExpress, no r...
I purchased a ticket from SunExpress on October 28, 2024, for a December 22, 2024, flight from Diyarbakır to Düsseldorf and a return flight on December 29, 2024. When I checked the price again on November 17, 2024, I saw that the fare had dropped by ₺2000. I contacted SunExpress to request a free c...
I purchased round-trip tickets from SunExpress Airlines for a Brussels–Ankara–Brussels journey. However, just days before our departure, SunExpress unilaterally changed our return flight, not just to a different airport, but to a completely different city in another country—Düsseldorf. This last-mi...
As an individual, I was charged 7100 TL for an international flight ticket purchased from SunExpress Airlines. However, only one day after I bought the ticket, the price dropped to 6,300 TL, resulting in a nearly 1000 TL loss for two tickets. I phoned SunExpress to inquire about price difference com...
Comments