I Got Unfairly Suspended from My Sugo Account Despite Following All Platform Rules
Dear Sugo Support Team,
My account (ID: 136753641) was recently locked with a message stating that it had been disabled due to “a violation.” However, I want to emphasize that I have never engaged in any behavior that would break your community guidelines.
In fact, I was recently subjected to offensive and abusive language by another user. Despite the provocation, I responded calmly and respectfully. I have always made it a point to follow Sugo’s policies and treat other users with dignity.
I believe my account was mistakenly suspended, possibly due to a misjudgment by your moderation system. I kindly request that you re-review the situation and reactivate my account as soon as possible.
If no resolution is provided, I will be forced to pursue this matter through legal channels. Please treat this issue seriously and respond to my request. I appreciate your attention and look forward to a timely resolution.
Dear S****, We would like to express our regret for the situation you have experienced. Your request number 33227838 has been forwarded to the relevant department for a detailed review. After the necessary checks are completed, information regarding the outcome of the review will be communicated to you through the same channel. Thank you for your understanding throughout the process. Sincerely, Sugo
Dear User, In the investigations conducted regarding your account with ID number 136753641, it was found that attempts were made to invite a publisher from within the platform in violation of the application rules. Consequently, your account has been permanently suspended. This decision, taken to protect platform security and fair usage conditions, is final. Thank you for your understanding. Sincerely,
