This morning, when I tried to log into the Sugo mobile app on my iOS device, I was shocked to find that my account had been banned—even though I do not have any other accounts. The system claimed I had a second account and redirected me to my “first” account, but the account I originally created and have always used (ID: 135419041) was the one that was banned.
I have always used the account for free play, but I did successfully withdraw ₺2,200 in the past. I received no prior warning, no explanation, and no violation notice before this sudden ban.
I request that my account be reinstated immediately and that Sugo take steps to prevent such unjust account bans in the future. I expect a full investigation into this matter and a prompt resolution to restore my access.
I have been actively using the Sugo application on my iPhone for about a year and a half with a verified account under the username “06311”, registered in the name of Solin. For the past two weeks, I have been unable to log in because my account was banned for an alleged “rule violation.” I received...
I’m writing this because my Sugo account was unfairly shut down without any explanation. The message I received claimed there were suspicious activities or violations, but I haven’t done anything wrong. I haven’t broken any rules or policies, and I certainly haven’t engaged in behavior that would ju...
While I was actively using the Sugo app and chatting, my account was suddenly suspended without any warning or explanation. I now appear to be device banned, as I can no longer access the app at all—not even to see what the issue might be. This happened out of nowhere, and I have no idea what trigge...
My account on the Sugo mobile application was suspended — effectively shut down — without any clear explanation given to me, solely because one person reported it. I find it extremely unfair and arbitrary that such an action was taken without a proper reason. Since my account was suspended, I can n...
I have been using the Sugo chat application without any issues in my purchases or account activities. Despite this, my account was suddenly closed without any warning or explanation. I do not engage in activities like inappropriate messaging, and I have not received any prior notifications about rul...
Comments