While I was actively using the Sugo app and chatting, my account was suddenly suspended without any warning or explanation. I now appear to be device banned, as I can no longer access the app at all—not even to see what the issue might be. This happened out of nowhere, and I have no idea what triggered the ban.
I’m requesting immediate attention to this matter. My account ID is 126114541. If you're not going to lift the device ban, then at least delete my accounts completely from your system.
Being banned at the device level feels extremely unfair, especially without any warning, reason, or chance to appeal. I can’t even reach customer support through the app because I’m entirely locked out.
Sugo should provide users with a transparent explanation and resolution pathway for account bans—especially permanent device-level restrictions. Please review my case, lift the device ban if possible, or confirm that all my account data has been permanently deleted.
I’m writing this because my Sugo account was unfairly shut down without any explanation. The message I received claimed there were suspicious activities or violations, but I haven’t done anything wrong. I haven’t broken any rules or policies, and I certainly haven’t engaged in behavior that would ju...
I am writing regarding an issue with my Sugo account and device access on my iPhone. On 30 November 2025, I was suddenly logged out of the Sugo app, and since then it appears that my device has been banned from using the service. This happened without any prior sign, warning, or explanation, and I h...
Out of nowhere, I was suddenly logged out of my Sugo account, and now I can’t log back in. I don’t understand why this happened since I wasn’t given any warning, explanation, or notice of a violation. My account appears to be suspended, but I have no idea what could have triggered such an action. I ...
My Sugo account (ID: 107984054) was suddenly suspended without any prior notice. I respectfully request that my account be reactivated as soon as possible, and I would also like to know the reason why it was suspended. I have been enjoying the app immensely and using it regularly without any issues...
I was actively using the Sugo chat application on my iPhone 13 with the user ID 108369525 when I was suddenly banned from the platform without any reason. I did not violate any rules or engage in inappropriate behavior, yet I was unexpectedly logged out and blocked from accessing my account. I spent...
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