I recently redeemed 2100 miles through Starbucks to earn 3 stars, but the stars never appeared in my account. Despite multiple calls to customer service, no one has been able to properly assist me or resolve the issue. Everything is clearly visible in my account, so I don’t understand why it’s taking so long to fix. This feels like a scam, and I’m extremely frustrated with how poorly this situation has been handled. Starbucks needs to resolve this immediately and credit the stars I’ve rightfully earned. It shouldn’t be this difficult to get proper customer service for a simple rewards issue.
Every year, I receive my birthday stars and enjoy my free birthday drink at Starbucks without issue. However, this month, my birthday reward was not credited to my account. When I inquired at the store, the staff assured me that the stars would reflect within a week, and I could use the reward durin...
When I checked my Starbucks app, I noticed that several of my stars had been removed, leaving me with only 8 stars remaining. I make purchases specifically to earn these loyalty points, yet they have been deleted without explanation. This feels unfair and undermines the purpose of the rewards progra...
I’ve always received my birthday coffee from Starbucks, but this year the stars for my free coffee weren’t applied to my account. I waited a few days, hoping it would update, but nothing happened. I followed all the steps, sent an email to the provided address, and filled out the contact form, but I...
For the past five days, I've been dealing with a vexing problem with the Starbucks mobile app. Despite reporting it in writing and by phone, I have received no response, positive or negative. The issue is that I am unable to use my balance or free drink rewards within the app. Even when I visit Star...
After the latest update to the Starbucks app, all my accumulated stars disappeared for no reason. Additionally, I noticed that when I load funds, I’m now required to use 5 stars within a month, or they expire, which seems like a way to push constant reloading. Despite reloading my account three time...
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