In March, I contacted Starbucks customer service to merge my two accounts on the mobile app. They assured me that my balances would be combined. However, despite waiting for two months and making several follow-up calls, my ₺100 cash balance was not transferred; instead, it was zeroed out. I am deeply disappointed with this service from a global company like Starbucks. On top of that, Starbucks has increased their product prices twice! Even if my balance is restored, its purchasing power has significantly decreased. If this has happened to others as well, I'm sure Starbucks has generated considerable revenue from these issues. It seems they might be compensating for their declining sales in this manner!
For the past five days, I've been dealing with a vexing problem with the Starbucks mobile app. Despite reporting it in writing and by phone, I have received no response, positive or negative. The issue is that I am unable to use my balance or free drink rewards within the app. Even when I visit Star...
Hello. I’ve been having multiple frustrating issues with the Starbucks mobile app that I haven’t been able to resolve despite trying several times. First, I’m unable to load balance into my account. Every time I enter my card information, the app says “not linked to a business account”, regardless ...
Without making a purchase, I deactivated my Starbucks account after depositing ₺500 onto it. I've spent the better part of five months attempting to fix this problem, but to no avail. Even though I've contacted my bank multiple times, they've confirmed that no refund has been processed, customer ser...
I always look forward to my coffee time. However, today at Starbucks, the barista mistakenly added two drinks to my bill instead of one. When I pointed out the error, she responded with a deep sigh and rude behavior, frowning at me. Unfortunately, this isn't the first time I've experienced such trea...
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