Every year, I receive my birthday stars and enjoy my free birthday drink at Starbucks without issue. However, this month, my birthday reward was not credited to my account. When I inquired at the store, the staff assured me that the stars would reflect within a week, and I could use the reward during that period. Unfortunately, the stars still haven’t been added to my account.
I’ve made multiple purchases since then, yet the problem persists. This has caused disappointment, as I look forward to the birthday benefit each year. I kindly ask Starbucks to resolve this issue and credit my birthday reward to my account promptly. Thank you in advance for your assistance.
I’ve always received my birthday coffee from Starbucks, but this year the stars for my free coffee weren’t applied to my account. I waited a few days, hoping it would update, but nothing happened. I followed all the steps, sent an email to the provided address, and filled out the contact form, but I...
Every year on my birthday, 15 stars were automatically added to my Starbucks account as a reward. However, this year, even though my birthday was on September 18, no stars were credited to my account. My registered email address is f***@gmail.com. I contacted Starbucks customer service to resolve t...
I recently redeemed 2100 miles through Starbucks to earn 3 stars, but the stars never appeared in my account. Despite multiple calls to customer service, no one has been able to properly assist me or resolve the issue. Everything is clearly visible in my account, so I don’t understand why it’s takin...
When I checked my Starbucks app, I noticed that several of my stars had been removed, leaving me with only 8 stars remaining. I make purchases specifically to earn these loyalty points, yet they have been deleted without explanation. This feels unfair and undermines the purpose of the rewards progra...
For the past five days, I've been dealing with a vexing problem with the Starbucks mobile app. Despite reporting it in writing and by phone, I have received no response, positive or negative. The issue is that I am unable to use my balance or free drink rewards within the app. Even when I visit Star...
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