After the latest update to the Starbucks app, all my accumulated stars disappeared for no reason. Additionally, I noticed that when I load funds, I’m now required to use 5 stars within a month, or they expire, which seems like a way to push constant reloading. Despite reloading my account three times through Juzdan, I should have earned 15 stars, but none of them were credited to my account. To make matters worse, I found out I can’t even get a refund for this issue. This experience has left me extremely frustrated, and as a result, I no longer plan to use Starbucks. I expect a resolution and my stars to be restored immediately.
When I checked my Starbucks app, I noticed that several of my stars had been removed, leaving me with only 8 stars remaining. I make purchases specifically to earn these loyalty points, yet they have been deleted without explanation. This feels unfair and undermines the purpose of the rewards progra...
I recently redeemed 2100 miles through Starbucks to earn 3 stars, but the stars never appeared in my account. Despite multiple calls to customer service, no one has been able to properly assist me or resolve the issue. Everything is clearly visible in my account, so I don’t understand why it’s takin...
For the past five days, I've been dealing with a vexing problem with the Starbucks mobile app. Despite reporting it in writing and by phone, I have received no response, positive or negative. The issue is that I am unable to use my balance or free drink rewards within the app. Even when I visit Star...
Every year, I receive my birthday stars and enjoy my free birthday drink at Starbucks without issue. However, this month, my birthday reward was not credited to my account. When I inquired at the store, the staff assured me that the stars would reflect within a week, and I could use the reward durin...
The Starbucks app could use some enhancements as it can be quite frustrating to use. I misplaced a complimentary beverage voucher. On May 5, 2024, I had 13 stars and purchased two drinks, but unfortunately, I did not receive the complimentary drink that was supposed to come with it. What is the purp...
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