I went shopping for the first time at the SPX store in Buyaka Shopping Mall not too long ago. The next day, I asked for a refund on the item I had bought, which was granted. But I still haven't gotten my money back. I can't think of another time I went shopping where customers were so unhappy. Your current plan won't work in the long run. Is your plan to just take money from customers without giving them good service? I want my money back as soon as possible. It is wrong to take money from customers and not give them a proper refund. I hope that this problem can be fixed quickly and that your store will take the steps needed to improve customer service.
I purchased a pair of shoes for my son from the SPX store in Istanbul Akmerkez Shopping Mall last October. We wore them often, but after a while, the front left side of the shoe began to open slightly, so I returned them to the store. The staff, however, refused to exchange or refund the shoes, clai...
On July 19, I bought something from the SPX store in the Capitol Shopping Mall. Because the product was so big, the store didn't have any in stock, so it was sold from the SPX warehouses. I bought the item and paid the price. Since then, I've had a lot of problems. I've been calling the Capitol SPX ...
I went to the SPX store in Erzurum to exchange a gift item I had bought because I wanted to change the size and color. Even though I had the receipt, they wouldn't let me exchange the item because it didn't have a tag. I didn't understand why they wouldn't let me exchange the item just because it di...
I purchased shoes from SPX Viaport Kurtköy branch on March 24, 2024, and encountered a problem within 3-4 days. The product was taken to the store for inspection. After evaluation, a decision for exchange or refund was made (though the company doesn't bother to inform you of the outcome; you must ke...
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