I started a subscription on the VivaVideo app that was shown on the App Store as a 3-day free trial. However, despite there being no confirmation screen or clear disclosure, I discovered on January 10, 2026 that $53 had been charged to my card for an annual Premium subscription.
As soon as I noticed this, I immediately canceled the subscription, but I did not receive any information regarding a refund. To date, I have received no response from either VivaVideo or the App Store.
I absolutely do not accept being charged such a high amount under the claim of a free trial. I am requesting that the $53 charged to my card be refunded as soon as possible. Otherwise, I would like to state that I am considering pursuing legal action.
On August 17, I downloaded the VivaVideo app on my iPhone. The app displayed a yearly subscription fee of $55, but I did not approve the purchase because I didn’t want to subscribe. However, since the app offered a 3-day free trial, I forgot to delete it, and once the trial ended, $55 was charged to...
The app VivaVideo initiated a free trial based on a video that appeared while my daughter was using my iPhone, and a $53 charge was made to the credit card linked to my App Store account. As a result of this action—triggered unknowingly by a small child—I ended up paying for an app that I never inte...
I was using the VivaVideo app on my iPhone 11, and on October 1, 2025, a charge of $55 was withdrawn from my account through the App Store as a yearly subscription fee, without my knowledge or consent. I did not receive any notification or reminder that the free trial would automatically convert int...
I downloaded the VivaVideo app as a 3-day free trial and canceled it on the first day. However, I later discovered that $31 had been charged to my account. I’ve seen that many other users have experienced the same issue. I never used the app after canceling, but since my card was linked to my App St...
I was using the VivaVideo app on my iPhone 13 under the username “Sevcin.” In October 2025, a $55 annual subscription fee was charged to my account through the App Store without my knowledge or consent. I had no idea that the app would automatically convert to a paid membership after the trial perio...
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