I bought a Spotify membership code through Yemeksepeti and activated it using the link sent to my email. The offer clearly stated that it included one month free, so I entered my credit card information as required. Even though I activated the code on November 10, a charge of ₺99 was still taken from my card. This situation caught me off guard, and I feel misled by the process. I kindly request a refund of the ₺99 that was charged despite the free-month offer.
Yesterday, I subscribed to a Spotify membership expecting to benefit from the advertised 2-month free trial. However, despite the promotion clearly stating that the first two months are free, my account was charged immediately. When I received the payment confirmation message, I noticed confusing w...
On September 5, 2024, I signed up for Spotify's "3 Months Free Spotify Premium" campaign by entering my card details. The website clearly stated, "Billing starts: December 5, 2024." However, Spotify charged ₺59.99 to my card immediately after I subscribed. I contacted Spotify Support and provided a...
I subscribed to Spotify under the impression that I would receive a 3-month free trial. However, I was charged ₺80 on my first bill, even though the monthly rate was supposed to be ₺60 and only start after the free period. I’ve searched for a support phone number but couldn’t find any way to reach S...
I started using Spotify with a 1-month free code obtained through the H&M app, and I had not saved any payment details. I also took steps to cancel to prevent auto-renewal. However, I was recently charged ₺60, which I only noticed upon checking my bank app. There’s no direct customer service line t...
I have been a long-time Spotify user, initially signing up while living in Turkey. My family and I subscribed to the family plan, with payments automatically deducted from my account. After my spouse and I moved abroad, some family members continued to reside in Turkey, so we kept using the plan as ...
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