I reached out to support because my Spotify account was broken. I got connected to a consultant named U** D. I explained the issue thoroughly, and they suggested, "The best thing for you to do is open a new account, and I'll transfer everything." I asked at least three times before agreeing: "Will my playlist photos come back? Will my profile picture return? Will I regain access to playlists I co-own?" U** D. said, "Yes, I'll transfer all that; some information will come within 48 hours." I approved, and the transfer happened, but none of the three things I asked for - Playlist & Profile pictures, and co-owned playlist access - returned. I contacted support again, and they said not to worry, it'll come. Two weeks have passed, and still, nothing. Just now, after a long wait with support, they claimed it was a misunderstanding, and these transfers are not possible. Do these consultants speak at their own discretion? I accepted based on U** D.'s assurance; if they wouldn't happen, I wouldn't have agreed. I'm in a serious predicament now. Spotify, you absolutely need to fix this. I asked at least three times and every time, I was assured that all the information would transfer. This kind of misunderstanding shouldn't happen.
I encountered a significant issue and reached out to Spotify’s live chat support, expecting quick assistance. However, they didn’t solve my problem at all; instead, they kept transferring me to others, avoiding taking any real action. Eventually, they stopped responding altogether. To make matters w...
I’ve been trying to make a payment on Spotify, but nothing works—no matter what I do. I contacted customer support expecting a solution, but the response I received was honestly insulting. They told me they couldn’t fix the issue and that the payment team would handle it. But when the payment team ...
I used my Uption card only once—for a simple Spotify payment. Shortly after, someone attempted to use my card fraudulently. I firmly believe this security breach happened due to Uption leaking or mishandling my card information. To make matters worse, I never even received the promised cashback for...
I have been unable to log into my Spotify account for the past two days. My password is not being accepted, and when I try to reset it, I receive a message saying “We’ve sent a password reset email”—but I never receive the email. It seems like my account has been deactivated, even though I am certa...
I’m experiencing a frustrating issue with Spotify where it keeps rejecting my correct password, saying it’s incorrect. Every time I try to log in, I’m asked to reset my password, even though I’m sure the username and password are correct. I’m unable to get in touch with anyone for support, and this...
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