1
Hilal is completely dissatisfied with the result

Sodexo App 'Promotional code used or not found' Error

Sodexo App 'Promotional code used or not found' Error
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Hilal
April 22, 2024 10:49 am
32

I've been having trouble using the ₺2000 gift voucher provided by my company in the Pluxee (formerly Sodexo) app for the past two months. When I tried to use it at Macfit, I got a message saying 'Promotional code used or not found.' After attempting to contact the call center multiple times and sending several emails over the past two months, I still haven't been able to find a solution. Throughout this period, the prices for Macfit memberships rose, leading to financial losses on my end. I keep hearing that the investigations are still ongoing. When I attempted to utilize it at Opet, I discovered that Opet was unaware of any such voucher. I will make sure to notify my company about this problem so that they avoid using Pluxee for rewards in the future.

April 22, 2024 1:32 pm (2 hours after complaint)
April 22, 2024 1:32 pm

Hello Ms. Hilal, The result of the investigation regarding your complaint has been communicated to you during our phone conversation.

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