I forgot my password for the Primexbt app and now I'm completely locked out of my account. I tried resetting my password, and even though the app indicates that a new password has been sent, I never receive the required code. This issue is especially frustrating because I have ₺ funds in my account that I need to access immediately. I repeatedly attempted the reset process, but each time the code fails to arrive, leaving me stuck and unable to perform any transactions. The lack of proper guidance or prompt customer support has only deepened my dissatisfaction. I demand that Primexbt promptly resolve this password reset issue and ensure that the code delivery system works correctly so I can regain access to my funds without any further delays.
I'm very upset with the Prime Xbt app. I added 300 USD to my account, and everything worked well for the first week. I'm having big problems logging in. Whenever I try to use the app, my phone stops and I can't log in. I contacted the support team about the freezing issue, but I haven't gotten a hel...
I opened a MEXC account, deposited funds, and used it without any issues. However, after updating my phone, I tried to log in and received a message saying, “No such account exists.” Now, I am completely locked out! To make things worse, I have forgotten my email and password, making recovery even ...
Hello, PrimeXBT support, I have been unable to withdraw my funds for the past 24 hours. My withdrawal request is still stuck in the pending stage, and I have no idea why it is taking so long. For a major exchange, such long delays in processing withdrawals are extremely frustrating. I expect faste...
I attempted to transfer funds from my MEXC account to Binance TR, but after possibly entering the verification code incorrectly once or twice, I’ve been completely locked out of the withdrawal process. Now, every time I try, I keep getting a "code error" message, and the transaction simply won’t go ...
I’m completely locked out of my MEXC crypto-exchange account because the platform refuses to accept my new phone number and the entire recovery flow is buried in confusing, English-only menus. After I updated my mobile line, the SMS verification codes obviously began arriving at the old number, so e...