I’ve had my vehicle for 15 days. First of all, I want to say that I genuinely enjoy driving it. However, there are serious software shortcomings. The vehicle does not have its own fully developed software ecosystem. For such a technologically advanced car, Android Auto has major issues—the connection constantly drops and cannot be used properly. When I unlock my phone, the connection disconnects; when I lock it, it disconnects again. In addition, there are frequent short interruptions.
I went to the dealership and a software update was performed, but the issue was not resolved. I considered purchasing a new dongle, but after reading comments in user groups and here, I decided against it. Even the radio does not function properly. I am requesting that a functional and up-to-date software system be provided for our vehicles.
As someone who has previously used a Tesla, I chose this vehicle knowing certain features it offered. However, seeing that even very basic features do not function properly is disappointing, and I am starting to worry that these issues may never be fixed. I also do not understand why we are required to pay extra for Apple CarPlay.
If an authorized representative is reading this, I ask that action be taken. We truly enjoy driving our vehicles, but these kinds of problems diminish both the ownership experience and the brand’s value. I urge you to listen to the feedback and concerns of real users. If you contact me, I would be happy to discuss the details further. I look forward to your response. Thank you.
Hello Skywell representative, I have previously written about some of these issues. Only one person called me once, and they were unable to answer my questions. We write, you read, but there is no solution. First, I want to make it clear that I am not someone who criticizes the vehicle unfairly—I g...
I am deeply disappointed by a series of issues I've encountered with my Tesla vehicle. Firstly, I’ve faced serious charging problems, including the battery failing to provide the expected range and the charging speed being extremely slow. Additionally, the navigation system frequently offers incorre...
I purchased the Premium Connectivity package for my Tesla, but the connection keeps dropping on its own without any reason. Today, I called customer support and had to wait on the line for 15 minutes before someone finally picked up. I tried to explain the issue, but the call quality was terrible—al...
I purchased the BYD Seal U DM-i about a month ago. While I’m happy with the vehicle itself, the post-sale support and dealership service have been extremely disappointing. From day one, I have not been able to use the official BYD mobile app because my car is not linked or recognized within the app ...
My Tesla has been experiencing a critical issue for the past 45 days—the autopilot system and all cameras are non-functional. A service ticket was opened on February 23 after I reported that neither the autopilot nor the cameras were working. The technicians identified four parts that might need rep...
Comments