I submitted a flight compensation claim through Skycop, and even after five months, I have not received any concrete update regarding my case. Throughout this process, I have only been able to communicate via email, and I keep receiving what appear to be automated AI responses that repeat the same generic phrases without providing any real information.
Because Skycop seems to operate entirely through automated responses, with no real person available to address concerns, I have not been able to get even the slightest clarification about the status of my compensation claim. This has created serious doubts about whether applicants actually receive the compensation they are owed.
I am requesting a clear, detailed response from a real representative regarding the current stage of my flight compensation claim, along with transparent communication about the process.
On February 3, 2025, I submitted a compensation claim through Skycop for my Lot Polish Airlines flight LO774. My claim reference number is Claim #b5a9e162. During the application process, I provided all requested documents in full, including my ID, passport, e-ticket, and electronic signature. Desp...
I experienced an approximately 5-hour delay on my SunExpress flight. In order to receive the compensation I was entitled to, I submitted a claim through Skycop on August 7, 2024, and began tracking the process through Skycop’s website. After my application, Skycop requested certain documents, which...
My two flight tickets dated February 20, 2025, were canceled, and I submitted a compensation claim through Skycop. However, the company has neither provided any updates nor made any payment. Normally, this process is finalized within 15 days, but because I used this company as an intermediary, it ha...
I submitted a claim through Skycop regarding a delay on my Pegasus flight dated January 26, 2026. After filing the claim, I was asked to provide certain documents, and I submitted all the requested paperwork on time. However, after sending the documents, I have not received any response from Skycop...
On March 12, 2025, we applied for a refund through Skycop for a flight canceled by AJet. It has been nearly three months, and there has been no update or explanation. We are constantly being told to wait, and reaching customer service is practically impossible. It is unacceptable that there has bee...
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