Last October, I bought a pair of Skechers shoes from the Moon Sport store. After using the Skechers shoes for a while, they lost their shape and the lace snapped. I let the store know about the problem, but unfortunately, they didn't take any action to resolve my concern. I submitted a formal complaint to the Consumer Arbitration Board. Later on, the store reached out to me. They mentioned that they would send the product for examination. I presented the shoes for inspection. Even after weeks had gone by, there was still no response to my complaint. Upon contacting the store, the staff informed me that Skechers had rejected my complaint. They said they tried to contact me but couldn't get through. I am not convinced by these explanations. I have some grievances regarding both the Store and Skechers. I will pursue legal recourse. I will express my dissatisfaction everywhere.
I’m extremely disappointed with how Skechers handled my defective shoe complaint. Just two months after purchasing my Skechers shoes, I noticed visible splitting in the soles. This wasn’t due to rough use—I wear my shoes responsibly, and I expected better durability from a brand that charges premium...
I purchased a pair of Skechers shoes that were sold with a waterproof guarantee, but they failed to keep water out. Expecting Skechers to stand by its promise, I returned them to the store, and they were sent to the company for inspection. However, Skechers denied my claim, insisting there was no de...
I purchased a pair of Skechers special insole shoes from Olka Spor at Maltepe Carrefour SA. After just five months of use, the sole completely collapsed and fell apart. I returned the shoes to the store, expecting a fair resolution, but after their so-called inspection, they claimed there was no def...
After purchasing sports shoes from the Skechers Marmara Park store, I noticed the leather part near the lace hole on one shoe was on the verge of tearing. I promptly delivered the product to the store for inspection. Today, the store representative informed me that my request for a replacement was d...
I purchased a pair of Skechers shoes expecting durability and comfort, but the product showed serious deformation after fewer than 10 wears. As someone who prioritizes foot health, I always choose original and high-quality products. Unfortunately, this pair has caused both financial and emotional fr...
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