After purchasing sports shoes from the Skechers Marmara Park store, I noticed the leather part near the lace hole on one shoe was on the verge of tearing. I promptly delivered the product to the store for inspection. Today, the store representative informed me that my request for a replacement was denied, stating there was no manufacturing material defect in the product. Despite selling this shoe at twice the price of its counterparts, there is a flaw in the upper leather, confirmed by the store representative. However, the examining team rejected it and sent it back. Your product fails to stand up even to basic brand standards. While waiting, I noticed many customers facing the same issue. They dismiss the products without proper examination. I have sent my product for reevaluation, and if this fails, I will escalate it to the Arbitration Board. I hope your renowned name lives up to its reputation by thoroughly examining the product with fairness.
I purchased two pairs of Skechers sneakers from the Marmara Park store, expecting quality and durability. However, both pairs developed tears in the inner lining within a short period. When I contacted Skechers customer service, they refused to acknowledge any fault in the material or manufacturing...
Around 8 months ago, I purchased a pair of Skechers D’lux Journey shoes from the Marmara Park store in Esenyurt, paying ₺4900. Despite not using the shoes heavily — only for light, everyday wear — both sides of the shoes have developed significant splitting and separation. For a product in this pric...
I bought women's sports shoes from Skechers in Maltepe Piazza. The shoes, which were out of stock the day before, suddenly appeared the following day. When I conveyed my suspicions to the store manager that the shoes might be returned, the staff said they couldn't see the sub-stock and stated the sh...
I bought a pair of shoes from the Skechers store in Marmara Park two months ago, in August 2023. Due to my work requirements, I've only worn these shoes for a few hours on Sundays. However, I noticed that the colors on the sole were fading quickly. Furthermore, the solely developed cracks, and the i...
Last October, I bought a pair of Skechers shoes from the Moon Sport store. After using the Skechers shoes for a while, they lost their shape and the lace snapped. I let the store know about the problem, but unfortunately, they didn't take any action to resolve my concern. I submitted a formal compla...
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