About three months ago, I purchased a pair of Skechers GO Walk Flex New World sneakers from the Istanbul Marmara Forum Skechers store. Due to a foot injury, I could not wear them regularly, and most of the time I was not even standing or walking for long periods. Despite this limited use, the shoes quickly developed serious defects: the heel lining tore and there was a noticeable opening on the side.
I returned the product to the store for inspection, but no replacement was offered. I then had to submit the shoes for a second inspection. Even though the shoes are still under warranty, my issue has not been resolved and my replacement request has been ignored. My official case number is 1-r-7-12715357.
I find it unacceptable that such a well-known brand’s product, purchased at a premium price, deteriorated so fast despite minimal use. I request that Skechers immediately replace my defective shoes under warranty and provide a solution without further delays. My expectation is a quick resolution to avoid any further inconvenience.
In April 2025, I purchased a pair of Skechers GO Walk shoes from the Skechers store at Ankara Forum Mall. I wore the shoes a few times a week for walking. However, in less than a year, both shoes developed tears and holes in the heel area. I took the product to the store and sent it in for a warran...
I purchased a pair of Skechers GO Walk Workout Walker shoes from the Marmara Park Beylikdüzü store just 3 months ago. From day one, the right shoe has had a clear manufacturing defect — the upper fabric is visibly uneven, asymmetrical, and puckered, making it look and feel flawed. I returned the sh...
I purchased a pair of Skechers GO Run shoes for around ₺3249 and wore them for approximately 4 months under normal daily conditions. Out of nowhere, I started to notice cracking along the sides and a tear at the heel area. These issues clearly point to material failure rather than user misuse. Hopi...
Two months ago, I purchased a pair of Skechers Safeguard shoes from the Skechers store in Adana M1. I have worn them approximately 15 times total, around three times per week, and already the inner heel area has torn noticeably. This level of damage on shoes that are almost new is completely unaccep...
I purchased a pair of black Skechers GO Run Consistent shoes from the Marmara Forum Skechers store, and after just 9 months, both the heel areas and side stitching started to tear. I requested the store to send the shoes for inspection — not once, but twice — and both times, the result came back cla...
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