I purchased a pair of black Skechers GO Run Consistent shoes from the Marmara Forum Skechers store, and after just 9 months, both the heel areas and side stitching started to tear. I requested the store to send the shoes for inspection — not once, but twice — and both times, the result came back claiming no manufacturing defect.
This is incredibly frustrating, especially considering that I’ve bought multiple Skechers shoes over the years, and every single one eventually tore at the heel. But this time, the side stitching also ripped, which is a first for me. I asked for a replacement, but my request was rejected without any meaningful explanation.
It’s disappointing that a global brand like Skechers refuses to take responsibility for recurring issues that clearly point to a design or material flaw. Shoes should not fall apart in less than a year, especially when used under normal conditions.
I am extremely dissatisfied and will never purchase from Skechers again. I expect a fair resolution — either a full refund or product exchange — for a shoe that failed far too early. Treat your loyal customers with the respect they deserve.
I purchased two pairs of Skechers sneakers from the Marmara Park store, expecting quality and durability. However, both pairs developed tears in the inner lining within a short period. When I contacted Skechers customer service, they refused to acknowledge any fault in the material or manufacturing...
I purchased a pair of Skechers GO Walk Workout Walker shoes from the Marmara Park Beylikdüzü store just 3 months ago. From day one, the right shoe has had a clear manufacturing defect — the upper fabric is visibly uneven, asymmetrical, and puckered, making it look and feel flawed. I returned the sh...
I bought a pair of Skechers sneakers from the official store, and despite only wearing them for a single season, they’ve become completely unusable. The heel is torn, there’s a hole forming, the shiny side details have peeled off, and the overall structure of the shoe is badly deformed. They're now ...
I purchased a black pair of Skechers men's shoes in June 2024 for daily use, expecting durability. However, after just nine months, the sole started cracking and tearing. I sent the shoes for inspection, only to receive a rejection with no explanation or resolution. Strangely, I also own the same m...
I purchased a pair of men's shoes from Skechers, and after only 2 months, both shoes started splitting along the same patterned area. It’s clearly a structural issue, but when I contacted the store to request a return or exchange, I was met with rejection. Their official response was: “Following in...
Comments