I purchased the Singer Brilliance 6180 from Trendyol in 2024, and it’s been a complete letdown. The machine has major functionality issues, especially when using the buttonhole feature—it bends or completely breaks the needle every time. This is not just a minor flaw; it's a serious defect that ruins fabric and makes sewing impossible.
As seen and heard in the video and photos I’ve attached, the machine makes loud, irregular noises during operation. It’s clear that something inside is misaligned or poorly manufactured. I’ve barely used it, yet it already shows signs of poor build quality and unreliable performance.
I expected much better from a well-known brand like Singer. Instead, I feel like I’ve wasted my money. I’m now waiting for a proper resolution—whether that’s a refund, replacement, or professional repair covered by warranty. Please take responsibility and fix this.
I purchased a Singer 6160 Brilliance sewing machine in 2023, and despite being under warranty, it has never properly sewn buttonholes. Every time I try, the thread bunches up underneath, making the feature completely unusable. I sent it to the service center, but even after getting it back, the prob...
I purchased a Singer 6160 Brilliance sewing machine, and it hasn’t even been a year, yet it constantly malfunctions. It won’t sew even two simple fabric layers without issues. Every time I try to use it, either the bobbin tension or the thread tension gets messed up. I already took it to service on...
I purchased a Singer overlock machine on December 25, 2025, and in less than a month, it has already become unusable. The blade won’t cut, and the thread keeps snapping, making it impossible to sew properly. I took it to an authorized service center, expecting a solution, but as soon as they saw the...
I purchased the Singer 6660 sewing machine with high hopes, but I was let down almost immediately. Within just 10 minutes of first use, the bobbin case rotated out of place, causing the machine to malfunction. I sent it back to the store and requested a replacement. Instead of a new unit, it was rep...
My Singer Fashion Mate sewing machine is still under warranty, yet it constantly malfunctions. The biggest issue is that it sews backward instead of forward, making it completely unusable. I have taken it to an authorized Singer service center twice, but each time, I was either told that the machin...
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