It's been a whole month, and my Bosch dryer is still missing in action after placing the order on January 29, 2023. Being a former Siemens user, I must say that this experience has been quite disappointing. After making countless attempts to reach the customer service center, it seems that a solution is nowhere in sight, and there is no one taking responsibility to address the issue. I won't be selecting this brand again, and I intend to inform everyone I know about this unpleasant experience. The brand's quality is negatively impacted by its inability to effectively manage its own website. I anticipate effective administration and responsibility.
I scheduled an installation appointment for the dryer through https://www.siemens-home.bsh-group.com/tr for 16:00-18:00 on December 26, 2023, by contacting customer service at 444 66 88 on December 24, 2023. When I called customer service on December 26, 2023, around 17:20 at 444 66 88, I was inform...
On October 21, 2023, I purchased a washing and drying machine from Siemens' website. However, the drying machine was delivered to my neighbor without my consent and was found damaged from two sides. My neighbor received the packaged item and signed for it in that condition. When the authorized servi...
I purchased a Siemens washing machine on November 19, 2024, and it has been a disappointment from day one. Instead of properly cleaning my clothes, it leaves my white laundry looking gray or even blackened. On top of that, the machine makes loud knocking noises, vibrates heavily, and literally moves...
My Siemens dryer purchase has turned into a nightmare because the service staff has failed to show up for installation for the past four days, canceling scheduled appointments at will. Despite reporting the incident to Siemens customer support, no action or punishment has been taken against the unre...
I was left disappointed and unable to benefit from the additional maintenance service I purchased from Siemens, despite paying for it. On 31.01.2023, when my dryer was being installed, the Siemens technician informed me about additional maintenance services. I purchased the service for ₺1,239.00, an...
Comments