It's been a full three months since I ordered a replacement part for my Siemens oven, which suffered a motherboard failure. Despite the order, the part has yet to arrive, leaving me unable to use the product I purchased. Siemens has continuously delayed and misled me throughout this ordeal. After three months, they finally claimed the part had arrived and asked for a scheduled appointment. However, upon my arrival from Zonguldak to Samsun, they admitted that the part was incorrect, wasting my time and effort. Siemens is a company that fails to procure parts for its customers after selling them a product, deceiving them in the process. They will face the legal consequences of their actions.
Hello, the Siemens built-in oven I bought on 24.11.2022 burns its sides and does not cook evenly. For this reason, I contacted the service many times, but the service could not detect the malfunction. The last technical service from Ankara determined that the thermostat of the oven was broken. Of co...
My Siemens dryer purchase has turned into a nightmare because the service staff has failed to show up for installation for the past four days, canceling scheduled appointments at will. Despite reporting the incident to Siemens customer support, no action or punishment has been taken against the unre...
2 months ago, we noticed that the normal compartment of our refrigerator, which we have been using for 5 and a half years, started freezing the products. We contacted the Siemens authorized service about this. The guy who came told us that the main card and another part had failed, but that the prod...
On December 30, 2024, I purchased Siemens brand products with the model numbers listed below from your authorized dealer using an installment payment method for a total of ₺140,000. The products purchased are: 1. Siemens KG86NVWE0N – Bottom freezer refrigerator, 2. Siemens WG42A1X2TR – Washing machi...
I had ordered a 6-piece home appliance package from Siemens (refrigerator, dishwasher, washing machine, stove, oven, and range hood). We placed the order on March 31, 2024, with a planned delivery for a later date. However, when we visited the relevant store on May 6, 2025, we discovered it had clos...
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