My name is Chidi Uz***, and I am a user of the Sidrachain network. On 30-12-2025, my Sidrachain account was deactivated without any clear explanation, and this situation has now been ongoing for about 21 days. During this period I have written to the Sidrachain support team several times, but I have not received a single response to any of my messages. The complete lack of feedback and the long waiting time have caused me serious inconvenience and made it impossible for me to understand or resolve the situation from my side. I kindly request that my Sidrachain account be urgently reactivated and that I be clearly informed of the reason for the deactivation, if any, so that I can continue using the service without further interruption.
My Sidra Chain account has been deactivated since last month, and since then, I have been unable to log in and use the services. I did not receive any clear information or explanation about the reason for this deactivation. Because my account is deactivated, I cannot access my profile or benefit fro...
I am writing to report that my Sidra Chain account under the name “Samuel Sunday” was deactivated about two weeks ago without any prior notice or explanation. Since then, I have not been able to access my account or use the services linked to it. I have not yet received any information from Sidra Ch...
I am a user of the Sidra mobile app and as of yesterday, 04/12/2025, I discovered that my account has been deactivated. When I try to log in, the application displays “Account Deactivated” and I am unable to access my account at all. I have not yet been able to reach customer service about this prob...
I have been using my Sidra Chain account via Google Chrome since 2025, and I have been regularly claiming my tokens. I also completed the KYC process, and my account was verified. Despite this, my account now appears as deactivated, and when I try to log in, it shows the message “could not authorize...
I have been using my Sidra Chain account since 2024 and have been regularly claiming my tokens. I also completed the KYC process successfully. However, it now shows that my account has been deactivated. I have not done anything wrong. Please reactivate my account so I can use it again. Thank you. Em...
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