My Sidra Chain account has been deactivated since last month, and since then, I have been unable to log in and use the services. I did not receive any clear information or explanation about the reason for this deactivation. Because my account is deactivated, I cannot access my profile or benefit from the services I used before. I also could not reach Sidra Chain customer service, as I do not have any contact address or a clear channel to resolve this problem. I kindly request that my Sidra Chain account be urgently reactivated and that I be informed about the reason for the deactivation.
I am writing to report that my Sidra Chain account under the name “Samuel Sunday” was deactivated about two weeks ago without any prior notice or explanation. Since then, I have not been able to access my account or use the services linked to it. I have not yet received any information from Sidra Ch...
I have been unable to access my Sidra account because it has been deactivated since last year, and I am still facing this login problem. When I try to log in, I see that my account is deactivated, and I cannot use any of the services. I use Sidra from Nigeria, and I have not yet been able to get any...
I am a user of the Sidra mobile app and as of yesterday, 04/12/2025, I discovered that my account has been deactivated. When I try to log in, the application displays “Account Deactivated” and I am unable to access my account at all. I have not yet been able to reach customer service about this prob...
I have been unable to access my Sidra Chain account for about 3 to 4 days. Whenever I try to log in, the system shows a message that my account is inactive, and it does not allow me to log in at all. My account currently contains funds/assets that I cannot access because of this issue, and I have no...
I have been using my Sidra Chain account via Google Chrome since 2025, and I have been regularly claiming my tokens. I also completed the KYC process, and my account was verified. Despite this, my account now appears as deactivated, and when I try to log in, it shows the message “could not authorize...
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