Shinyforce Never Shipped My New ERA Gray Zip Jacket

On September 4, I ordered a New ERA Gray Zip jacket from the Shinyforce website. Even though approximately a month and a half has passed, my order still has not been shipped, and I have not been provided with any shipping tracking number.

After placing my order, I contacted them repeatedly through WhatsApp. Each time, they told me that the order would be shipped during the week and kept pushing the shipping date back, but the product was never actually sent. They eventually stopped responding to my messages, did not answer my calls, and ultimately blocked my phone number.

I never received the product and have effectively lost the money I paid for it, leaving me at a significant loss. I request that appropriate action be taken against this company for failing to fulfill my order and then blocking its customer, and I demand a full refund of the amount I paid.

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