SHEIN Delivered Wrong Adult Dress Instead Of Ordered Baby Clothes

I ordered baby dresses from the Shein website on 05/10/2026 using my husband’s account, with delivery in my name and to my correct address. Although the estimated delivery date was shown as 14 October, the parcel was delivered by courier on 06/10/2026, which already made me suspicious. When I opened the package, I saw that the product inside was completely wrong: instead of the baby dress I ordered, I received an adult girl’s dress. After noticing this, we raised a complaint to Shein. However, the email response I received stated that I had received the correct item and that I should recheck, which is not true. I have clear proof of what I ordered on the Shein order page and proof of what was delivered, and they do not match. The name and address on the parcel are mine and correct, but the item inside is not the baby clothing I selected. I clearly request that Shein take back this wrong adult dress that I did not order and issue a full refund directly to my account. I do not accept keeping a product I never wanted or ordered, and I do not accept being held responsible for this mistake, whether it comes from Shein or the courier. I want this issue resolved as soon as possible with my money fully returned and the wrong item collected from me.