The order list details the specifics of your order. It is usually sent with the order securely placed in the package. According to the information given on Shein’s website, it is not possible to conceal specific items by modifying the Shein order list enclosed with the package. The order list is generated automatically by Shein and cannot be changed by the customer.
If you are concerned about certain items appearing on the order list, you have two options:
• Cancel the order before it is processed. To do so, log in to your Shein account, go to the "Orders" tab, select the relevant order, and click the "Cancel Order" button.
• Make a request for discrete packaging. The term "discreet packaging" is used to describe a type of shipping in which the contents of the package are not immediately obvious from the outside. This is done to protect the sender's anonymity and ensure that the package's contents remain hidden until the recipient chooses to open it. You may ask customer service to wrap your order accordingly.
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Xolvie Resolution Specialist September 25, 2023 9:41 am
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