I clicked on “Confirm Delivery” on Shein accidentally. How can I undo it?

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Xolvie
Xolvie Resolution Specialist September 25, 2023 9:41 am

The term "confirm delivery" refers to the act of acknowledging or verifying that you have received and taken possession of the items or products sent to you. Regrettably, reversing the confirmation of delivery on Shein is not possible. Once you've confirmed the delivery, the order is categorized as fulfilled and any modifications become unfeasible.
Nonetheless, if you haven't genuinely received your order, reaching out to Shein's customer service is advisable. By explaining the circumstances, they might assist in locating your package or facilitating a refund. Some people have reported that they have received their packages even after this technical issue. It’s best to let customer service know about your situation. Don't forget, there's a community of people who understand your situation. Visit Xolvie to find support and share your unique story.

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