ordered something on June 1st and still hasn't arrived, even though it's already June 8th. How come it took 8 whole days for my package to be shipped? nobody did anything to speed things up. what messed up customer service you have... it's been eight whole days since I ordered my stuff on June 1, 2023, was hoping for quick and smooth service, especially with all the cool shipping technology there is now. It makes the company look bad at handling orders. pretty concerning how chill the store employees and customer reps are acting. getting stuff delivered should be easy and smooth nowadays, you should know that better.
I still haven't gotten the order, so it will be hard for me to follow up. When I called to tell you about the problem, all I got was a canned answer about how to track my order. I already know how to keep track of an order, but that's not the issue here. The tracking number for the package doesn't s...
I placed an order on Sephora.com on May 28, 2025, and while the estimated delivery date shown at checkout was May 30, it’s now been over a week, and my order status still says “Preparing.” I was expecting the usual 2-day processing and delivery, as promised on the site—but here we are, 7 days later...
I ordered a perfume from Sephora on October 8 (Order No. 8003523835), with online payment, and was given October 15 as the earliest delivery date. Nor...
I placed an order with Sephora on October 7, 2024, with order number 8003521649, and it still hasn’t been shipped. It’s frustrating that the status has been stuck in the "preparing" phase for so long, and I don’t understand the delay. I’m requesting that my order be shipped immediately, as this wait...
On May 23, 2023, at 2:46 PM, I purchased the "you for him stronger wy intense EDP 100ML" perfume. Due to its lack of fragrance longevity, I contacted the company via email on June 9, 2023. They responded on June 12th with a form to complete. After filling out the form, they instructed me to send bac...
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