1
Kağan is completely dissatisfied with the result

Sennheiser Momentum 2 Right Ear Functions Not Working

Sennheiser Momentum 2 Right Ear Functions Not Working
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May 05, 2024 12:37 pm
117

My Sennheiser Momentum 2 headphones are experiencing issues with the functions on the right side. Despite waiting for 1-2 weeks, the problem persists. Additionally, there are sporadic issues with the left ear, sometimes not turning on or shutting off on its own. Due to this malfunction, pairing cannot be completed (right ear does not respond). Previously, I had issues with the original Momentum headphones, prompting me to upgrade to Momentum 2 by paying extra. Experiencing constant problems despite investing in a reputable brand like Sennheiser is frustrating. The warranty expired 4 months ago. Now, I'm uncertain where and how to get it repaired, fearing the repair cost will be close to the price of the headphones. I'm seeking assistance from the company. Can headphones really break down in just two years?

May 06, 2024 3:32 pm (1 day after complaint)

Dear Kağan A, We would like to express our regret regarding the negative experience you have had. The Sennheiser Turkey team will contact you via your phone number regarding your complaint as soon as possible. Sennheiser Turkey Team

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