On October 11, 2025, at 15:16:44, a charge of ₺1,660 was withdrawn from my Akbank account by a website called Scannero — even though I have never visited this site or even heard of it before. This transaction was made completely without my knowledge or authorization, and I never started any subscription with them.
So far, I haven’t received any response from either Scannero or my bank regarding this issue. The last four digits of my card are 1548.
I request that this transaction be canceled and the withdrawn amount refunded to my account. I also ask that my grievance be resolved urgently, as this unauthorized charge has caused me serious inconvenience.
On November 6, 2025, at 22:36:44, I subscribed to a trial on Scannero. They stated it was a 24-hour trial, but later the same day at 23:40, a charge of IDR 790,476 was withdrawn from my Mandiri account by the website Scannero. This transaction was made completely without my knowledge or authorizatio...
On 12.08.2025, I authorized a small payment of ₺29 using my Ziraat Bank credit card (last four digits: 4465). However, to my shock, I later discovered that an additional ₺1000 was withdrawn from my account under the name of a subscription with http://scannero.org/ without my knowledge or consent. I...
On September 16, 2025, at 8:30 p.m., a charge of ₺2,121.48 was withdrawn from my card by Umobix, even though I have no membership or subscription with them. The last four digits of my card are 3501. This transaction took place completely without my knowledge, and I have never opened any account or a...
I made a small payment of ₺29.71 to Scannero.io, expecting that to be the full charge. However, the very next day, ₺1,660 was withdrawn from my account without my knowledge or approval. I never authorized this transaction, and I did not receive any warning, confirmation, or explanation for such a la...
I canceled my Scannero subscription, yet Scannero still withdrew ₺742 from my account without any authorization. I don’t understand on what basis or under what service agreement you think you can charge me after I explicitly ended my membership. I’ve tried repeatedly to contact the relevant departme...
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