I canceled my Scannero subscription, yet Scannero still withdrew ₺742 from my account without any authorization. I don’t understand on what basis or under what service agreement you think you can charge me after I explicitly ended my membership. I’ve tried repeatedly to contact the relevant department and customer service, but every time I’m told there’s no responsible person available or that “we couldn’t reach anyone”—as if Scannero has no accountable representatives. This is infuriating: my hard-earned money was taken without warning, explanation, or approval.
I demand an immediate refund of the full ₺742 and a clear confirmation that my subscription is fully canceled, with no further unauthorized charges. Scannero must provide accessible customer support channels, because hiding behind silence only deepens distrust. If this amount isn’t returned promptly, I will escalate the matter through banking dispute channels, consumer protection agencies, and public reviews to warn others. Scannero, fix this now: refund my money, explain why you breached my consent, and ensure no one else faces this aggressive, unauthorized billing.
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