On 12.08.2025, I authorized a small payment of ₺29 using my Ziraat Bank credit card (last four digits: 4465). However, to my shock, I later discovered that an additional ₺1000 was withdrawn from my account under the name of a subscription with http://scannero.org/
without my knowledge or consent. I never agreed to this subscription, nor did I approve any recurring payment of this amount.
This is the first time I have ever experienced such an issue, and it is unacceptable that my card was charged without authorization. I did not sign up for any premium plan, nor did I receive any notification or confirmation regarding this charge. Unauthorized transactions like this create serious financial harm and completely destroy consumer trust.
I demand that Scannero immediately cancel this unauthorized subscription and refund the full amount of ₺1000 back to my credit card as soon as possible. I also expect a clear explanation of how such a withdrawal was processed without my approval. If this matter is not resolved quickly, I will have no choice but to escalate the issue through official consumer protection channels.
On 13.08.2025, I purchased Scannero’s trial version for ₺29, expecting it to be a one-time payment. However, without my knowledge or consent, an additional ₺579 was withdrawn from my Papara card. I never approved this charge, and at no point did I agree to a full subscription plan. This unauthorized...
I purchased a one-day subscription from Scannero.io for ₺29.71, expecting that to be the total cost. However, just one day later, I was shocked to see that ₺927.05 was withdrawn from my account without my knowledge or consent. I never approved or authorized this charge. There was no clear notice th...
On April 13, 2025, I signed up for Scannero expecting to pay the advertised trial fee of ₺29.71. Instead, I was shocked to see an additional unauthorized charge of ₺997.92 taken from my account. I never agreed to that larger fee, nor was I given a clear explanation or warning that my card would be b...
On October 11, 2025, at 15:16:44, a charge of ₺1,660 was withdrawn from my Akbank account by a website called Scannero — even though I have never visited this site or even heard of it before. This transaction was made completely without my knowledge or authorization, and I never started any subscrip...
On June 25, 2025, at 00:06, a transaction was made on my Ziraat Bank credit card under the name of PDFAid without my knowledge or consent. This transaction was not authorized by me in any way. I am once again stressing that this issue must be resolved immediately, and I request full details of this ...
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