I Subscribed to Scannero’s Demo and It Auto-Renews Into an Expensive Subscription

I Subscribed to Scannero’s Demo and It Auto-Renews Into an Expensive Subscription
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April 24, 2025 12:17 am
1

I signed up for Scannero’s one-day demo for ₺26, expecting to test the service briefly. The app never worked as promised—no reliable phone-location results—yet I discovered that if I don’t manually cancel in my profile, Scannero automatically enrolls me in a full subscription with hefty recurring charges. Even without agreeing to a paid plan, the system flips me into a subscription the moment the demo ends.

This practice feels deceptive and traps users into unexpected fees. There was no clear warning that the demo would auto-renew into a paid plan, and finding the cancellation option requires digging through settings. I’m frustrated because I never consented to ongoing billing, yet I risk large deductions unless I catch and cancel immediately.

Scannero must stop these automatic enrollments, refund any unauthorized charges, and clearly disclose billing terms before users enter payment details. Provide an easy cancellation path and send reminders before charging. I demand prompt action: cancel my subscription, confirm no further fees will occur, and ensure future users aren’t misled by hidden auto-renew traps.

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