why am I having some major issues trying to get this Samsung AC assembled? such a real pain all this time a simple case of customer service??? was actually pretty surprised to find out that Samsung, this big ol' company, only has one authorized service for this one product. yes, true, can2t make it up....the service at this authorized place has been super disappointing. this long totally caught me off guard coming from a big company like Samsung. If I had known about these problems earlier, I would've totally thought twice about buying that thing. The AC, supposed to keep us cool on hot days, has become a total bummer, since they're a top brand known for their awesome products and services, what is this?? I can't really see a reason to keep a product that's caused so much frustration and disappointment. It sucks that Samsung, a big company, didn't meet customer service expectations this time.
I just bought an air conditioner from Samsung, but ever since it got here, it's been a nightmare. Worst of all? When I need help the most, there's no one to help me. No matter how many times I try and how urgently I ask, no one will listen to my problems and address them. This is very frustrating. H...
I recently purchased an air conditioner from Samsung. At the time of purchase, the seller assured us that installation would be completed within a week at most. However, after delivery, when we requested an installation appointment, we were told it would take over three weeks. Given this approach a...
I bought a Samsung air conditioner and called what I thought was their authorized service to have it installed. They told me when they would be there but didn't show up. When I asked for a second appointment, they finally showed up, but the pipe they put in was cracked. The next day, they came back ...
Samsung has been outsourcing split AC installations to appliance services rather than specialized HVAC services, which has resulted in an increase in installation issues in recent months. Unfortunately, I have also encountered this problem. The authorized service technician for Samsung split AC arri...
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