I am using a Samsung A25 mobile phone and for the last two days the touchscreen has not been working at all. Because I could not use the device, I took it to technical service and handed it over, and at the moment I do not have my phone with me. Since the device became unusable due to the touchscreen failure in a very short time, I request that my Samsung A25 be replaced with a new device instead of being repaired.
The screen of Samsung S24 Ultra 512GB phone I purchased three days ago is broken, and the "S Pen" does not work. The Sam...sung dealer I bought this defective product from is directing me to service instead of replacing it with a new phone. A phone repaired in the service is no longer considered new bu
Hello, I'm filing a complaint about my Samsung A21s phone, which suddenly turned off and didn't turn on. I bought this p...hone on July 20, 2020, and it's been less than two years since then. I sent it to the service center for repairs, but they called a few days later and said the motherboard had been
I just got a brand-new Samsung A26 phone, thinking it would be a good decision after not using the brand for a long time..., but it's only made me more stressed. I thought it was just poor luck that the device had a software fault right away, but despite sending it in for service twice, the same proble
I purchased a Samsung A15 smartphone expecting reliability, but I’ve been deeply disappointed. The phone constantly has ...charging issues—it either charges extremely slowly or doesn’t charge at all. I sent it in for repair, and while it worked temporarily afterward, the exact same problem came back so
About three months ago, I bought a Samsung Z Flip 5 phone. I have never used the phone without a case; I bought one imme...diately. The phone comes with a pre-installed protective screen, but it developed an air bubble at the fold. I contacted Samsung customer service, and they informed me that the scr
