Two years ago I bought a Samsung fridge online, this is no warranty on it because it is used already. My fridge was damaged and I called Samsung service, they came and checked my fridge, they said we will call you back and I paid 650 for service. A days a pass but no one call,so I called them and they say we can't fix because don't have barcode and told me to go someone and fix your fridge. I don't ask for free I pay for it and I call the service which brand name my fridge name. I can't call or go another place to fix my things because this brand had specifications.
I asked for help with my Samsung refrigerator because it wasn't cooling right. Since the warranty was over, the service asked for a big fee of 350 USD to come to my house. I reluctantly agreed. After looking at the fridge, the technician told me that the compressor was broken and could be fixed for ...
I bought a Samsung refrigerator in 2021, and it stopped cooling after a year. I had to contact customer service, and it turns out that these kinds of problems are common with Samsung. They assured me that they would replace it if it happened again. I can't even use my Samsung fridge right now, and t...
I must share my harrowing experience with Samsung appliances. We all think Samsung is great until we make a purchase. After-sales support is non-existent. My 6-year-old Samsung refrigerator broke down on Friday, July 7, 2023. I immediately contacted their call center, pleaded countless times, and ma...
Right before the holidays, my Samsung refrigerator broke down, so I called their service department to ask for help. They said someone would come check it out over the holiday, but no one has gotten in touch with me. Even though we've tried to reach them many times, no one seems to care. They just d...
The Samsung refrigerator, oven, and vacuum cleaner we bought broke down, so we called for service. The technician said that a part in the refrigerator was faulty and the repair would be charged since the warranty had expired. They took ₺3,000, replaced the part, and did not provide a receipt or invo...
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